FAQ

Below we answer some of the most common marketing transformation questions we get asked. If you have any queries which haven’t been discussed here, please do to get in touch and we’d be happy to help.

Why should I use an agency if I can do the work myself?

Many businesses struggle to find the time to keep up with the constantly changing digital world. This means that lack of knowledge is often a big problem as well. By outsourcing to an agency, you can feel confident that you’re in safe hands and that your online activities will never be neglected again.

Why should I use an agency if I can do the work myself?

Many businesses struggle to find the time to keep up with the constantly changing digital world. This means that lack of knowledge is often a big problem as well. By outsourcing to an agency, you can feel confident that you’re in safe hands and that your online activities will never be neglected again.

Why is search marketing important?

In order to attract new customers and make sales, it’s important that people can find you online. Search marketing uses tools such as SEO and PPC to improve online visibility so you can be certain that the right people can find you.

Which platform will my website be built on?

We consider a number of factors here. Your personal preference is of course important. You may for example have experience using WordPress and wish to stick to this. It will also depend on the needs of your site such as whether it’s an e-commerce website for example.

We use a number of platforms including but not limited to WordPress, Magento, Shopify, Umbraco and Sitecore.

Which CRM systems do you use?

We are proud to be Salesforce consultants but also use a number of other systems including MS Dynamics and HubSpot. If you have a preference, please don’t hesitate to ask.

What Marketing Automation (MA) software do you use?

We have experience using a number of platforms including HubSpot, ActiveCampaign, Klaviyo and more. If you have a personal preference, please ask and we will happily accommodate this.

What Business Intelligence (BI) software do you use?

We use trusted software providers including SAP, Oracle and Tableau. If you have a preference for a different provider, please don’t hesitate to ask.

Do I need paid search to get good results?

While paid search certainly isn’t a necessity, it can give your website a fantastic boost. This is especially the case if you have a new site, your current site isn’t performing as well as you would like it to organically or you have a new product or service to promote.

How long does it take SEO to work?

This is dependent on so many different factors including whether your site is new, how many strategies you’ve implemented and even how much competition you have. Every business is unique so we can’t give an exact figure without knowing more about your business.

Are the websites you build responsive?

Absolutely! A huge percentage of online activities are carried out on smartphones and other mobile devices so all the websites we design are built to be responsive.

How do I get started?

Simply get in touch and we’ll have a free, no obligation conversation so we can find out more about each other.

Search Marketing

Making sure your site is being seen by the right people, at the right time is key. We can help ensure that your business is seen at that critical time.

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Websites

Are the heart of everything you do digitally and your window to the web. We believe every website should be fast, responsive, user friendly and drive each user to a conversion, all while encompassing your brand.

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CRM / MA / BI

With so much of performance marketing being led by data it is important to collect and understand as much data as you can to help drive success. We will help support you in getting the best from your systems.

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